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What kinds of employees should have training?
Home » Training » Employee Training Basics » What kinds of employees should have training?What kinds of employees should have training?
In a very real sense, every employee has training, whether they realize it or not. When a co-worker sees you staring at the fax machine, confused, and stops to teach you how to use it, that’s employee training. When an executive gives you advice on when and how to use the company credit card, that’s employee training. Whenever you learn a tip or technique that helps you perform your job better, that’s employee training.
That said, however, employee training is especially applicable to new hires or to employees working in particular confusing, difficult or dangerous areas. Most new hires will go through some sort of employee orientation. This orientation will include general information on everything from the company health plan to how to safely use equipment and technology. In addition, however, many orientations will be job-specific, that is, a new hire will be trained in specific aspects of their jobs. For example, a new attorney might be given advice on how to welcome and entertain clients. A new truck driver might be instructed in complying with federal driving regulations.
In addition to employee orientation, many employers offer some sort of formal continuing education. It might be nice if new hires never forgot anything they learned at training, but the fact that they do, combined with new developments, necessitates continual training—even for employees who have been with a company for many years. For example, if a company acquires new technology or equipment, all employees, regardless of tenure, would need to be trained on the use of the new equipment. Or, if a company is hit with a lawsuit regarding harassment, it might be prudent for all employees to receive harassment training in order to prevent a similar situation in the future. Company should have training protocols that are flexible enough to adapt whenever training is needed—regardless of who needs it or what the topic is.
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