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What are the benefits of Benchmarking?

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Successful benchmarking, where weaknesses in performance are improved, results in significant benefits. There are changes in performance and innovation, improvement in quality and productivity, and improved performance measurement.

Benchmarking can also positively affect the viewpoint needed to support continuous improvement.

Benchmarking can raise the attentiveness to performance and create a greater openness about strengths and weaknesses.
Benchmarking facilitates learning from others and generates greater confidence in developing and applying new methods.
Benchmarking provides better involvement and motivates staff as programs change.
Benchmarking increases the willingness to communicate solutions to common problems and creates a sense of teamwork about what is needed to adapt to change.
Benchmarking provides a better understanding of the overall view and helps an organization gain a comprehensive perspective of the interaction of the features that facilitate the execution of good practice.
Benchmarking increases the relationship and understanding of the communication within and between organizations.

Benchmarking is a powerful management tool because it overcomes paradigm blindness. Paradigm blindness can be summed up as the mode of thinking, "The way we do it is the best because this is the way we've always done it." Benchmarking opens organizations to new methods, ideas and tools to improve their effectiveness. It helps crack through resistance to change by demonstrating other methods of solving problems than the one currently employed, and establising that they work, because they are being used by others.

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