There are a couple of ways to begin offering office coffee services. One way is to contact a local vendor and schedule an appointment for an office visit. They can look over the facility and discuss your specific needs. Another way is to sign up online. Meeting with a live person is usually the best when negotiating contract terms and setting up delivery schedules. However, companies that accept requests for service entirely online may be able to offer substantial price breaks. If you choose an online service, make sure they provide a live customer service representative that will talk you through any problems with the account. Also, the choices of brewing equipment through an online vendor may be extremely limited compared to what an in-person vendor can offer.
The office coffee service will make a delivery to the office each week with coffee and supplies, or they will deliver it by mail. An office coffee services vendor should comply with route standards guaranteeing dependable service, regular cleaning and polishing of the equipment, and restocking.
Office coffee services vendors can serve multiple locations. It’s important to find a vendor that can provide prompt and friendly service and offer flexible contract terms. Many vendors will assign teams to a company - a customer sales representative, a service representative, a technician (more commonly known as the route driver) and a team leader that oversees the team and makes sure that the billing is accurate and the customer is satisfied with the service. You should be able to contact any of the three if questions or problems arise.