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How can I make sure I�m hiring a reputable Commercial Cleaning Service?

Home » Office Equipment » Commercial Cleaning Services » How can I make sure I�m hiring a reputable Commercial Cleaning Service?

To make sure you're hiring a reputable cleaning company, it is always a good idea to examine all of their documentation. The following is a list of guidelines that may help:

Check for insurance and bond certification. This is proof that the cleaning service puts money into escrow as protection against failure to deliver services or in case your property is damaged. Too often a company will overlook this step but whether damage is caused by carelessness or is a result of an accident, the costs can add up. If you have hired a company that is not insured or bonded, your cleaning service could cost much more than you budgeted.
Ask to see proof of background checks and results of the drug tests they require of their employees. Their employees will be working in your place of business so it�s important that you know what kind of people they employ.
Call national cleaning organizations or the Better Business Bureau to confirm they are members in good standing.
Find out if you can speak with a live person should you have questions or concerns about your cleaning services. In this day of technological advancements, many small businesses have a voice mail system rather than an answering service. Also many commercial cleaning services operate at night while businesses are closed and may be sleeping during the day. If you have problems, you will want to know that you can reach someone.
Review contracts carefully to ensure that everything agreed upon - and nothing else - is in writing. If you are unsure of anything in the contract, have a legal professional review it.

Finally, the best way to measure the reputation of a commercial cleaning service is to request 3-4 references to find out what their experience was with a particular cleaning service. When possible, ask for references from organizations similar to yours. Make sure to get information on the cleaning service�s quality of work, customer service practices, and reliability.

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