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Why do companies care about Emotional Intelligence?
Home » Careers » Emotional Intelligence » Why do companies care about Emotional Intelligence?Posted by Your Guide on October 16, 2005 3:32 PM
Hard skills only get employees, and their respective companies, so far. Nearly every person who has interviewed and been in charge of hiring a new employee has faced a similar situation: they found a person with the hard skills (i.e. computer knowledge, typing skills, drafting ability, writing know-how, etc.) needed to do the job, but the candidate is sorely lacking in interpersonal skills. Then the manager finds a candidate who is low of hard skills, but is great to work and interact with. Who gets the job?
Most wise managers know that, with the right attitude, people can learn hard skills. True, they can learn the soft skills, or emotional intelligence, but that takes much more work, and likely costs the company much more in the long run. The wiser choice is to choose the person with the good attitude, and teach them the rest.
Companies have found that people with high EQ exhibit increased performance, enhanced motivation, greater leadership skills, better ability to work as a team, high motivation, trust, and discipline, among other traits. High EQ sets star performers apart from average workers. And those star performers are the ones who will help the company get results, boost the bottom line, increase clientele, increase loyalty, and so on.
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