What does an Employee Assessment tell me about my employees?

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During the typical interview process, you’re often looking for basic skill sets, reliability, and someone you’re comfortable working with. During the employee performance review, you’re doing just that—reviewing the employee’s performance against a job description and other prescribed guidelines. An Employee Assessment, however, is designed to help you look deeper, to look at the behavioral characteristics or specific traits or skills you want, need, or even don’t want, in an employee. You’re looking for such things as work ethic, energy, manageability, clarity, honesty, and so much more. And these are the things that are often so hard to measure.

Conducting effective Employee Assessments will help you retain employees, produce better results, enjoy more clear and productive communication, reduce turnover, and improve the overall quality of your corporate culture—and the product or service you’re selling.

Here’s a handful of standard Employee Assessments that survey companies offer:

Job position: Does the employee clearly understand his or her job duties and role within the organization?

Communication: Does the employee foster clear, concise, professional, and effective communication with clients, co-workers, and managers?

Teamwork: Does the employee work well with others? Is he or she considered a team player by others, and does he or she enjoy working as part of a team?

Employee/management: Does the employee enjoy a relationship with management that is based on trust, cooperation, and open communication?

Respect: Does the employee value, and feel valued by, his or her co-workers and the company?

Corporate culture: Do your employees like, respect, and contribute to the company’s culture? What do they appreciate—and what do they wish to change?

Morale: Do employees exhibit high morale? What is contributing to their morale level, and what do they suggest as improvements?

Of course, the areas you could assess within your company are endless, and quite possibly some are unique to your specific field, region, or even your particular office. The point is, you can better manage your employees, do your jobs, and develop a strong company culture when you know where your employees stand—and what they think about where you stand.



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